GENMRS
Services

Services

Pick the tier that fits.
We will tell you if it is the wrong one.

Everything we sell is here, with what it costs. Ordering opens your client account and files the request against it — it does not charge you, and it does not start work. That begins when scope is agreed and a statement of work is signed.

Available now

Starting prices, in Kenyan shillings. What you actually pay depends on scope, and we quote it after discovery rather than before — enterprise tiers deliberately have no published ceiling.

01

Implementation & configuration

Setup, configuration, data migration and go-live, as a fixed-price project.

Essential Setup

KES 25,000one-time

A straightforward single-location setup.

  • Discovery
  • Basic configuration
  • Up to 10 users
  • Basic data migration
  • 1 integration
  • 1 training session
  • 3 days go-live support
Order Essential Setup — Implementation & configuration

Business Setup

KES 75,000one-time

Real data to migrate and workflows to configure.

  • Discovery
  • Advanced configuration
  • Up to 30 users
  • Full data migration
  • Up to 2 integrations
  • 2 training sessions
  • Full documentation
  • 7 days go-live support
Order Business Setup — Implementation & configuration

Enterprise Setup

KES 150,000+one-time

Multiple locations and systems.

  • Discovery
  • Custom configuration
  • 30+ users
  • Advanced data migration
  • Multiple integrations
  • Custom training
  • Full documentation
  • 14+ days go-live support
Order Enterprise Setup — Implementation & configuration

Three sizes: Essential for a straightforward single-location setup, Business where there is real data to migrate and workflows to configure, Enterprise where it spans locations and systems. Every one begins with discovery and ends with a documented go-live.

Anything outside the signed implementation scope becomes a change request or a separate engagement. We would rather write that down than discover it in month three.

Worth a conversation ifYou have bought software before and watched it never quite get switched on.

02

Integrations & custom development

Paid engineering for the things the standard product does not do.

Basic

KES 50,000starting

One low-complexity integration or extension.

  • Technical specification
  • One integration or extension
  • Automated tests
  • Deployment
  • Handover documentation
Order Basic — Integrations & custom development

Advanced

KES 150,000starting

Multiple integrations, custom interfaces and reporting.

  • Technical specification
  • Multiple integrations
  • Custom UI, API or reporting
  • Automated tests
  • Deployment
  • Handover documentation
Order Advanced — Integrations & custom development

Enterprise

KES 350,000+starting

Large integrations, complex workflows, portals and apps.

  • Separate discovery phase
  • Complex workflows
  • Portals or mobile apps
  • High-assurance testing
  • Deployment and monitoring
  • Full handover documentation
Order Enterprise — Integrations & custom development

One low-complexity integration at the basic tier; multiple integrations with custom interfaces and reporting above that; large workflows, portals and high-assurance work at the top. Discovery is separated from implementation on anything substantial.

We do not promise feasibility or a delivery date before technical review. A date given before anyone has looked is not a commitment, it is a guess with a deadline attached.

Worth a conversation ifYour systems do not talk to each other and someone is the integration.

03

Application managed services

Monitoring, backups, patching and support for systems already running.

Care

KES 10,000per month

Keeping a running system running.

  • Monitoring
  • Daily backups
  • Updates and patches
  • Limited user management
  • Business-hours support
  • Standard SLA
Order Care — Application managed services

Business Care

KES 25,000per month

Extended support and someone whose name you know.

  • Monitoring
  • Daily backups
  • Updates and patches
  • Full user management
  • Extended support hours
  • Advanced performance work
  • Monthly report
  • Dedicated contact
  • Priority SLA
Order Business Care — Application managed services

Enterprise Care

KES 60,000+per month

Round-the-clock cover on a custom SLA.

  • Monitoring
  • Advanced backups
  • Updates and patches
  • Full user management
  • 24/7 support option
  • Advanced performance work
  • Monthly report
  • Dedicated contact
  • Custom SLA
Order Enterprise Care — Application managed services

Care covers monitoring, daily backups, updates and business-hours support. Business Care adds extended support, performance work, a monthly report and a named contact. Enterprise Care adds a 24/7 option and a custom SLA.

Hosting and infrastructure are bounded or billed separately. An unlimited resource commitment inside a fixed monthly fee is a promise that gets quietly broken.

Worth a conversation ifSomething important is in production and nobody is watching it.

04

Genmars SecureCare

Security and data-protection readiness: assessments, access reviews, MFA guidance and incident support.

Basic

KES 15,000per month

A quarterly look, and the basics enforced.

  • Quarterly security assessment
  • Access review
  • MFA guidance
  • Backup review
  • Basic endpoint review
  • Quarterly awareness material
  • Quarterly report
Order Basic — Genmars SecureCare

Business

KES 35,000per month

Monthly cadence, with incident support.

  • Monthly security assessment
  • Access review
  • MFA guidance
  • Backup review
  • Full endpoint review
  • Monthly awareness material
  • Incident support
  • Monthly report
Order Business — Genmars SecureCare

Plus

KES 75,000+per month

Continuous, with reporting an executive can read.

  • Continuous assessment
  • Access review
  • MFA guidance
  • Backup review
  • Advanced endpoint review
  • Custom awareness programme
  • Priority incident support
  • Executive and monthly reporting
Order Plus — Genmars SecureCare

Quarterly assessment and reporting at the basic tier, monthly at Business with incident support, continuous at Plus with executive reporting.

This is security and data-protection readiness with technical support. It is not a blanket guarantee of legal compliance, and we will not describe it as one.

Worth a conversation ifYou have been asked how you protect client data and did not enjoy answering.

05

Digital transformation advisory

Assessment, process mapping and a costed roadmap you own either way.

Assessment

KES 35,000starting

Where you actually are, and a first roadmap.

  • Business, process and technology assessment
  • Basic roadmap
  • Findings presentation
Order Assessment — Digital transformation advisory

Transformation Plan

KES 100,000starting

A twelve-month plan with a budget attached.

  • Process mapping
  • Technology review
  • 12-month roadmap
  • Indicative budget
  • Findings presentation
Order Transformation Plan — Digital transformation advisory

Strategic Advisory

KES 250,000+starting

Two years out, with vendor evaluation and workshops.

  • 12-24 month roadmap
  • Vendor evaluation
  • Workshops
  • Ongoing advisory
  • Findings presentation
Order Strategic Advisory — Digital transformation advisory

An assessment produces a business, process and technology review with a basic roadmap. A transformation plan adds process mapping and a twelve-month roadmap with budget. Strategic advisory runs to twenty-four months with vendor evaluation and workshops.

You own the output. If you take the roadmap to another firm it still works — that is what makes it worth paying for rather than a sales exercise.

Worth a conversation ifYou have been asked for a budget figure and have no defensible way to produce one.

06

ComplianceReady

Data mapping, gap analysis, policy templates and controls review.

Compliance Check

KES 35,000starting

Where the gaps are.

  • Initial assessment
  • Gap analysis
  • Basic controls review
Order Compliance Check — ComplianceReady

Compliance Ready

KES 85,000starting

Know what data you hold, and have the policies written.

  • Data mapping
  • Gap analysis
  • Policy templates
  • Controls review
  • Implementation roadmap
Order Compliance Ready — ComplianceReady

Compliance Program

KES 200,000+starting

The whole programme, with help putting it in place.

  • Comprehensive programme
  • Data mapping
  • Policy templates
  • Staff awareness
  • Implementation support
  • Controls review
Order Compliance Program — ComplianceReady

A compliance check gives an initial assessment and gap analysis. Compliance Ready adds data mapping, policy templates and a roadmap. A compliance programme adds staff awareness and implementation support.

This is readiness and support work. Formal legal advice is coordinated with qualified legal professionals — we do not provide it ourselves.

Worth a conversation ifYou hold personal data and have never written down where it lives.

07

Product training

Enablement for the people who actually have to use the thing.

Essential

KES 15,000per session

One session, for a small group.

  • 1 session
  • Up to 2 hours
  • Up to 10 participants
  • Training materials
Order Essential — Product training

Professional

KES 35,000per session

Three sessions, recorded, with admin training.

  • 3 sessions
  • Up to 6 hours
  • Up to 25 participants
  • Training materials
  • Recorded sessions
  • Admin training
  • Certification
Order Professional — Product training

Enterprise

KES 75,000+per session

Built around your own configuration.

  • Custom session count
  • Custom duration
  • 25+ participants
  • Training materials
  • Recorded sessions
  • Admin training
  • Certification
  • Custom curriculum
Order Enterprise — Product training

A single two-hour session for up to ten people, three longer sessions with recordings, admin training and certification, or a custom curriculum built around your own configuration.

Worth a conversation ifThe software is fine and nobody is using it properly.

08

Managed hosting

We run your site or application on our own infrastructure, and we are the ones who answer when it stops.

Site

KES 15,000per year

A brochure or marketing site, looked after.

  • One site, one domain and www
  • 5 GB storage
  • TLS certificate, renewed automatically
  • Daily backups, 14-day retention
  • Security and platform patching
  • Business-hours support
Order Site — Managed hosting

Application

KES 48,000per year

Something with a database behind it, and a staging copy to try things on.

  • One application and one database
  • 20 GB storage
  • Staging environment
  • TLS certificate, renewed automatically
  • Daily backups, 30-day retention
  • A tested restore every quarter
  • Monitoring with alerting
  • Security and platform patching
  • Business-hours support
Order Application — Managed hosting

Dedicated

KES 150,000+per year

A server of your own, sized to what you actually run.

  • A dedicated server, not a share of ours
  • Resources agreed in writing
  • Multiple applications and environments
  • TLS certificates, renewed automatically
  • Backup schedule and retention to suit
  • A tested restore at an agreed interval
  • Monitoring with alerting
  • Security and platform patching
  • Named contact and escalation path
Order Dedicated — Managed hosting

Site covers a brochure or marketing site: one domain, TLS, daily backups. Application adds a database, a staging environment and monitoring that pages a human. Dedicated puts you on a server of your own when you have outgrown sharing one, or when sharing one was never acceptable.

Resources are bounded and named on every tier; we do not sell unlimited anything, because unlimited is a promise that gets quietly broken. Domain registration renews separately on its own date and is billed separately. We publish no uptime percentage, because we do not yet measure one — Charter 04 §IV. And your data leaves with you: we hold nothing hostage, ever.

Worth a conversation ifYour site is hosted somewhere you cannot name, by someone who has never replied.

An empty workroom: desks, monitors and chairs under daylight.

In development

This is where the company is going, and the prices are what we intend to charge. You cannot subscribe to either one today. If your timeline runs past a few months it is worth talking now — early clients shape what gets built first.

09

Genmars Business PlatformIn development

A reusable core platform for SMEs — reports, inventory, permissions and integrations.

Starter

KES 3,500per month

A small team on the core modules.

  • Up to 5 users
  • Core modules
  • Basic reports
  • Basic inventory
  • Basic permissions
  • Email support
  • Standard SLA
Ask about early access — Genmars Business Platform

Business

KES 8,500per month

Advanced reporting, and one integration included.

  • Up to 15 users
  • Core modules
  • Advanced reports
  • Full inventory
  • Advanced permissions
  • Limited custom workflows and reports
  • 1 integration included
  • Priority support
  • Priority SLA
Ask about early access — Genmars Business Platform

Enterprise

KES 20,000+per month

Custom workflows and a dedicated environment.

  • 25+ users
  • Core modules
  • Advanced and custom reports
  • Full inventory
  • Advanced permissions
  • Full custom workflows and reports
  • Multiple integrations
  • Dedicated support
  • Optional dedicated environment
  • Custom SLA
Ask about early access — Genmars Business Platform

Starter covers up to five users with the core modules and basic reporting. Business adds advanced reports and permissions, limited custom workflows and one integration. Enterprise adds custom workflows, multiple integrations, a dedicated environment and a custom SLA.

Worth a conversation ifYou are running a growing operation on spreadsheets and goodwill.

10

Industry solutionsIn development

The same platform, configured for a sector: schools, clinics, retail, logistics, professional services.

Essential

KES 5,000per month

Core modules for your sector.

  • 5 users
  • Core sector modules
  • Basic reports
Ask about early access — Industry solutions

Professional

KES 12,500per month

Advanced workflows, with portals or payments where they apply.

  • 15 users
  • Sector modules
  • Advanced workflows
  • Portals or payments where applicable
Ask about early access — Industry solutions

Enterprise

KES 30,000+per month

Custom workflows, integrations and a dedicated environment.

  • 30+ users
  • Sector modules
  • Custom workflows
  • Integrations
  • Dedicated support
  • Dedicated environment
Ask about early access — Industry solutions

Sector modules and reporting at the essential tier; advanced workflows and portals or payments where they apply at professional; custom workflows, integrations and a dedicated environment at enterprise.

Worth a conversation ifEvery vendor who has pitched you sells the same generic system with your industry's logo on it.

What separates them

Four things, and nothing else.

A tier ladder built on anything else — more revisions, more pages, faster replies — is a price difference wearing a feature list. These four change what has to be built and what has to be staffed, which is why a higher tier costs more to deliver and not only more to buy.

DimensionLowerMiddleUpper
Problem scopeOne workflowA connected set of workflowsA system other things depend on
IntegrationsMinimal or noneA defined setMultiple, including external ones that fail
EnvironmentsProductionStaging and productionFull separation, with rehearsed rollback
SupportA defined windowMonitoring and priority handlingProactive monitoring and reserved capacity

How it is put together

One anchor, with what it needs attached.

Not a menu to assemble. A build bought without the integration work it needs, or without a support plan, is not a cheaper version of the engagement — it is a different one, and it fails in ways you would reasonably read as us having failed.

A custom business system

  • Integration work
  • Infrastructure and deployment
  • A support plan

A payment or M-Pesa integration

  • Reconciliation
  • Reporting
  • Monitoring
  • A support plan

A SaaS platform

  • Multi-tenancy
  • Billing
  • Infrastructure
  • An ongoing retainer

An automation project

  • Integration work
  • Dashboards
  • A support plan

On price

The entry tier costs what it says.

Above it, scope moves the figure. The top tier of each service is shown with a + because it deliberately has no published ceiling — quoting one would mean pricing work nobody has looked at yet.

In a first conversation we will tell you which tier your problem actually lands in, including when that is a cheaper one than you clicked. We will also say plainly if it is larger than what you have set aside, because neither of us benefits from a proposal that was never going to be affordable.

Not sure which of these you need?

Most people are not, and picking wrong costs you nothing here. Describe the problem instead and we will tell you which tier it lands in — or that it is none of them.

Describe your problemHow we build